OSTOMY 2-Pc Handbag Set - Off White
500+ Happy Customers!
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Estimated Delivery:Nov 06 - Nov 10
OSTOMY 2-Pc Handbag Set - Off White
Features:
Style: Handbag + Crossbody bag
Color Options: Pink
Material: PU Leather
Measurements:
Handbag:
Height: 9”
Width: 10”
Depth: 4”
Crossbody Bag:
Height: 8.5”
Width: 8”
Depth: 2”
📢 (All measurements are in inches; slight variations may occur.)
📢 Care Instructions:
To clean your bag, wipe it with a slightly damp cloth.
Avoid using any chemical or liquid cleaners.
📢 Note:
Actual colors may differ from those displayed on your device.
Return & Exchange Policy
Contact: sereniza.store@gmail.com | +92 328 1363670
Return Address:
Lahore 54000
Near UVAS, Data Gunj Bakhsh Town
Overview
We want you to love your Sereniza purchase. Please read the policy below to start a return or exchange.
Return Timeframe
- Pakistan customers: Please request a return within 7 days of delivery.
- International customers: Please request a return within 30 days of delivery.
Eligibility
To be eligible for a return, the item must be:
- Unused and unworn;
- In the same condition you received it;
- With all original tags attached;
- In its original packaging;
- Returned with the receipt or proof of purchase.
How to Start a Return
To start a return, contact us at sereniza.store@gmail.com. Do not send returns without prior approval — items sent back without a confirmed return request will not be accepted.
Return Shipping & Address
If your return is accepted, we will provide a return shipping label and instructions on where to send the package. Send returns to:
Sereniza ReturnsLahore 54000Near UVAS, Data Gunj Bakhsh Town
Processing Time
Once we receive your returned handbag, we will inspect it and process your exchange or refund within 10 working days. If the refund is approved, we will issue it to the original payment method. Please allow additional time for your bank or card issuer to post the refund to your account.
Damages & Issues
Please inspect your order upon receipt. Contact us immediately at sereniza.store@gmail.com if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned: perishable goods (food, flowers, plants), custom or personalized products, personal care items (beauty products), hazardous materials, flammable liquids or gases. Sale items and gift cards are non-returnable.
Exchanges
The fastest way to get the item you want is to return the original item for a refund (or once the return is accepted) and place a new order for the replacement item.
Refunds
We will notify you once we receive and inspect your return. If approved, the refund will be issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact sereniza.store@gmail.com.
For any questions please contact: sereniza.store@gmail.com | +92 328 1363670